Namecheap Private Email Not Showing Up in Gmail? Namecheap's Fix Ends in January Too

If your Namecheap Private Email has stopped turning up in Gmail, the problem is on Google's side. Google is removing "Check mail from other accounts", the Gmail setting that collected your mail from Namecheap over POP3. New setups stopped after the first quarter of 2026, and existing ones end in January 2027.¹

Namecheap's help article (updated 28 September 2026) tells you to switch on forwarding instead and add your address to Gmail's "Send mail as" so you can still reply from it.² The forwarding part is fine. The "Send mail as" part isn't: Google removes it for non-Google addresses in January 2027 too, the same day as the fetcher.³

How to fix it

Forwarding is free and quick. In Private Email webmail, click the gear icon, go to Forwarding, add your Gmail address, save, and switch on the "Email forwarding" toggle.⁴ The catches: it only covers new mail, forwarded mail sometimes lands in Gmail's spam folder, and anything Private Email puts in its own spam folder is never forwarded at all.

Sending from your Namecheap address after January 2027 means Private Email webmail or a desktop client using mail.privateemail.com on port 465 (SSL) or 587 (STARTTLS).⁵

If you want the old behaviour back, with your mail collected into Gmail without a forwarder, that's what I built PopRelay for. It checks your Private Email inbox on a schedule and adds new mail to Gmail through the Gmail API. It can only add messages and labels to your Gmail, not read what's there, and it doesn't send. You'll need these settings:⁵

One Namecheap quirk: if you've changed your mailbox password, the new one only works in webmail, and mail programs keep needing the old one.⁶ If a login fails, make an app password in webmail under Settings, then "Launch Security Center", then "App passwords", and use that.

There's more on the timeline and the other options if you need it.

Sources

1. Google, "Learn about upcoming changes to Gmailify & POP in Gmail", accessed 3 November 2026.
2. Namecheap, "Private Email account setup for sending emails from the Gmail interface", updated 28 September 2026, accessed 3 November 2026.
3. Google, "Learn about changes to third-party email account support in Gmail", accessed 3 November 2026.
4. Namecheap, "How to set up forwarding in Namecheap Private Email", updated 27 August 2026, accessed 3 November 2026.
5. Namecheap, "General Private Email configuration for mail clients and mobile devices", updated 27 August 2026, accessed 3 November 2026.
6. Namecheap, "How to use App passwords for Private Email", updated 27 August 2026, accessed 3 November 2026.